1. Shipping Rate 2. Shipping Method and Time 3. Return Policy
4. Ordering Offline
1. Shipping Rate
United States
Order |
Shipping Rate |
Under $50.99 |
$5.95 |
$51-$99.99 |
$9.95 |
Over $100 |
Free |
-Sales Tax will be applied for orders from TX
Other Countries
Order |
Shipping Rate |
Under $50.99 |
$9 |
$51-$99.99 |
$14.99 |
Over $100 |
Varies by country |
2. Shipping Method and Time
Items are sent by the United States Postal Service. We normally ship in two business days. The shipping time within the United States will be 3 to 7 days.
Shipping time to countries outside the United States varies. It normally takes 10 to 20 business days. Tracking numbers are not available for orders outside the United States. Import tax or duty might be charged by customs, and this will be the customer’s responsibility.
3. Return Policy
We want you to be happy with your purchase.
United States
If any item is damaged on arrival, please contact us immediately. And if in any other way you are dissatisfied with the goods, you may return the item(s) within 5 days of accepting delivery. We will refund the purchase price. We do not refund the shipping price on returned items or items that qualified for free shipping. We will not accept items more than 10 days after receipt. If you return an item that was purchased more than 30 days prior to the return, we will charge a 10% restocking fee.
All furniture returns are subject to a 15% restocking fee.
Countries Outside United States If you are unsatisfied with the goods, you can return the items within 5 days of accepting delivery. We will not accept international returns more than 15 days after receipt of the item. We will refund you the purchase price, but not the shipping.
4. Ordering Offline
If you would prefer to order offline, please call us at 1-866-446-5988 or send us an email with your name, telephone number, and what you would like to order, and we will call and get the rest of your information by phone.
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